Terms and Conditions
Last Updated: [8/03/2025]

At Tekneek Lasering, we strive to ensure you receive a quality product that meets your expectations and specifications. Additionally, these Terms and Conditions outline your rights, our legal protections, and the rules for using our website and services. Therefore, please read them carefully.
(Also, read our Privacy Policy)

1. Legal Protection

By using our website and purchasing our products, you agree to these Terms and Conditions.
Furthermore, you accept our limitation of liability to the cost of the item purchased and acknowledge that we do not take responsibility for indirect or consequential damages.
In addition, you understand that we may modify these terms at any time and that we will post changes on this page with an updated date.

2. Payment Terms

You can use the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, etc.)
  • PayPal
  • Afterpay or other installment options if applicable.

Moreover, you must complete payments at checkout. We only process orders after receiving payment.
Likewise, you trust us to process your payment details securely, knowing we do not store credit card information on our servers.

3. Order and Cancellation

Order Placement:
You must ensure that all customization details and shipping information are accurate before submitting your order.

Cancellations:
You cannot cancel orders for custom or personalized items once production has started.
However, you may cancel standard orders within 24 hours if production has not begun.

Modifications:
You cannot modify custom orders once approved.

4. Receiving and Inspecting Your Order

If you receive goods that are damaged, incorrect in quantity, color, or size, you must contact us by email at info@tekneeklasering.com or by phone within 24 hours.
Additionally, you must provide photos of the product, ideally while it is still in the package.
We assess the issue and, if applicable, replace the item or issue a refund.
However, you accept that we are not responsible for damages reported after the 24-hour period.

5. Returns, Exchanges, and Shipping

You acknowledge that shipping times are indicative and may vary.

For non-personalized items:
You must contact us within 24 hours with photos if the item is damaged, not as described, or unfit for purpose. Consequently, we will offer an exchange if applicable.

For customized items:
You cannot refund or exchange customized orders once approved.
Furthermore, you accept responsibility for return shipping costs unless the item was damaged or incorrect.

6. User Responsibilities

You agree to use our website and services lawfully.
Moreover, you must provide accurate information during checkout and avoid fraudulent activities.
Otherwise, you understand that attempting to access or misuse our website for illegal purposes will result in the termination of your access.

7. Intellectual Property

You acknowledge that all content on our website, including product designs, images, text, and logos, is protected by intellectual property laws.
Therefore, you may not copy, reproduce, or distribute any content without written permission from Tekneek Lasering.
Otherwise, you accept that unauthorized use of our content may result in legal action.

8. Color and Material Variations

You accept that screen displays and natural materials can cause slight differences in color, texture, or grain, which are not eligible for refunds or exchanges.
Similarly, variations in material characteristics do not qualify for returns.

9. Customization Errors

You accept responsibility for customization errors if the details you provided are incorrect.
Consequently, you understand that we cannot issue a refund or replacement for such errors.
On the other hand, if we make an error, we will replace the item at no additional cost.

10. Limitation of Liability

You accept our limitation of liability to the cost of the item purchased.
In addition, you acknowledge that we are not liable for delays due to shipping carriers or any events beyond our control.

11. Dispute Resolution

You agree to contact us first in case of a dispute to resolve the issue directly.
If unresolved, disputes will be handled according to the laws of [Your State/Country].
Additionally, you agree to attempt informal resolution before pursuing formal legal action.

12. Indemnification

You agree to indemnify and hold Tekneek Lasering harmless from any claims, damages, or expenses resulting from your breach of these terms.
As a result, you assume responsibility for any costs or losses caused by your actions.

13. Privacy Policy

Our Privacy Policy governs your use of our website and explains how we collect, use, and protect your information.
Thus, by using our services, you agree to our data practices.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:
Email: info@tekneeklasering.com
Phone: [see phone number on the contact us page]